Pet Goods Online Return Policy

What about returns?

Unfortunately, if you purchase a product from our online store, we are not able to accept returns. Please email us by clicking the link below or fill out the contact us form from the tab in the right corner of the screen to receive another product you would like of equal value (shipping fees included) or credit back to your account.

Here is what we cover

  1. Return requests due to damage to product in transit
  2. Return requests due to us sending the wrong item(s)
  3. Return requests due to product being expired upon receipt
  4. Return requests due to shipping to incorrect address

Here is what we don't cover

  1. Return requests due to customer not being satisfied with product
  2. Return requests due to customer placing an order for the wrong items

 

 

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