Dear Pet Parents: we are working hard to get your orders to you quickly, but you may see longer than usual delivery times due to the impact of COVID-19.
Paramus, Succasunna and Poughkeepsie locations: Effective immediately, until further notice our store hours are Monday - Saturday 9am-8pm, Sunday 10am-7pm.
Dedicated shopping hours for senior citizens and high risk individuals are 9am-10am Monday-Saturday, Sunday 10am-11am. Paramus location closed on Sundays.
Scarsdale location: Effective immediately, until further notice our store hours are 10am - 7pm daily.
Free shipping on all orders over $49!

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Return Policy


Paramus, Poughkeepsie, NY and Succasunna Locations:

Online Purchases Return Policy: 100% Money-back guarantee if the product is damaged upon arrival or if the incorrect product was shipped. No returns.

In-Store Purchases Return Policy: In store returns permitted with original receipt within 30 days. After 30 days store credit may be issued with proof of purchase.

Scarsdale Location:

Online Purchases Return Policy: 100% Money-back guarantee if the product is damaged upon arrival or if the incorrect product was shipped. No returns.

In-Store Purchases Return Policy: In store returns permitted with original receipt within 7 days. After 7 days store credit may be issued.